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At Flix, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, create an account, enroll in a course, purchase a product, subscribe to our newsletter, or use any of our services.
By using Flix, you agree to the terms of this Privacy Policy.
Information We Collect
When you use our website, we may collect the following types of information:
Personal Information
We may collect personal information such as:
- Name
- Email address
- Phone number
- Billing address
- Account username and password
- Course enrollment details
- Order and purchase details
- Payment-related information
- Messages submitted through contact forms
- Newsletter subscription details
Non-Personal Information
We may also collect non-personal information such as:
- Browser type
- Device type
- IP address
- Pages visited
- Time spent on the website
- Referring website
- General website usage data
This information helps us improve the performance, security, and user experience of our website.
How We Use Your Information
Flix may use your information for the following purposes:
- To create and manage your user account
- To provide access to courses, products, and learning materials
- To process orders, payments, subscriptions, and enrollments
- To send order confirmations and account-related updates
- To respond to your questions, messages, or support requests
- To improve our website, services, and course content
- To send newsletters, promotional offers, or learning updates
- To prevent fraud, misuse, unauthorized access, or illegal activity
- To maintain website security
- To comply with legal or regulatory requirements
Course and Learning Data
When you enroll in a course on Flix, we may store information related to your learning activity, including:
- Courses enrolled
- Course progress
- Completed lessons
- Certificates, if applicable
- Quiz or assessment activity, if available
- Student account details
This helps us provide a better learning experience and allow you to continue your courses smoothly.
Payments and Billing
If you make a purchase on Flix, your payment may be processed through third-party payment gateways.
Flix does not directly store your full debit card, credit card, UPI, net banking, or sensitive payment details. Payment information is handled securely by the payment provider according to their own privacy and security policies.
We may store basic order details such as product name, course name, payment status, billing address, and purchase history for account management and support purposes.
Cookies and Tracking Technologies
Flix may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Keep you logged in
- Remember your preferences
- Understand website traffic
- Improve website speed and performance
- Analyze user behavior
- Provide a better website experience
You can disable cookies through your browser settings. However, some parts of the website may not work properly if cookies are disabled.
Newsletter and Email Communication
If you subscribe to our newsletter or create an account, we may send you emails related to:
- Course updates
- Account notifications
- Order confirmations
- Website updates
- Offers and promotions
- Educational resources
You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in the email or contacting us directly.
Sharing of Information
We do not sell, rent, or trade your personal information.
However, we may share limited information with trusted third-party service providers who help us operate our website and services, such as:
- Payment gateways
- Hosting providers
- Email service providers
- Analytics tools
- Customer support tools
- Security and fraud prevention services
These service providers are allowed to use your information only for the purpose of providing services to Flix.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no online platform can guarantee 100% security. By using Flix, you understand that data transmission over the internet carries some risk.
Third-Party Links
Our website may contain links to third-party websites, tools, services, or resources.
Flix is not responsible for the privacy practices, policies, or content of third-party websites. We recommend reviewing their privacy policies before sharing any personal information.
Children’s Privacy
Flix is intended for general educational use. We do not knowingly collect personal information from children without proper consent from a parent or guardian.
If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent for marketing emails
- Request limitation of data processing
- Ask questions about how your data is used
To make a privacy-related request, please contact us using the details below.
Changes to This Privacy Policy
Flix may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
We encourage users to review this page regularly to stay informed about how we protect their information.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Flix
Email: premiumsoftapp9@gmail.com