Thank you for choosing HubInfluencer. This Refund and Return Policy explains how refunds, cancellations, subscription payments, and digital content purchases are handled on our website, mobile app, and related services.

By purchasing a subscription or using paid services on HubInfluencer, you agree to this Refund and Return Policy.

1. About HubInfluencer Services

HubInfluencer provides digital content and subscription-based access to AI podcasts, influencer-style videos, AI music, learning videos, product demo tutorials, news and trend videos, video agents, and other online entertainment content.

Since our services are digital in nature, there are generally no physical products to return.

2. Digital Products and Returns

HubInfluencer does not sell physical products that require shipping or physical return.

Our services mainly include:

  • Digital subscriptions
  • Online video content
  • AI podcasts
  • AI music
  • Learning videos
  • Premium creator content
  • App-based digital access
  • Website-based digital access

Because digital content can be accessed immediately after purchase, returns are not applicable in the same way as physical products.

3. Subscription Payments

When you purchase a subscription, you receive access to premium content for the selected subscription period.

Subscription plans may include:

  • Monthly plan
  • 3-month plan
  • Yearly plan
  • Free trial, if available
  • Promotional or discounted plans, if available

The price, duration, benefits, and renewal terms will be shown before you complete your purchase.

4. Refund Eligibility

Refunds may be considered only in limited cases, such as:

  • You were charged but did not receive access to the paid service.
  • Duplicate payment was made for the same subscription.
  • A technical issue from our side prevented access to the service for a reasonable period.
  • Wrong plan activation due to a system error.
  • Payment was successful but subscription was not activated.
  • Refund is required under applicable law or payment platform rules.

Refund approval is not automatic and will be reviewed case by case.

5. Non-Refundable Cases

Refunds may not be provided in the following cases:

  • You changed your mind after purchasing.
  • You forgot to cancel before renewal.
  • You did not use the subscription after purchase.
  • You watched or accessed premium content.
  • You purchased the wrong plan by mistake.
  • You are not satisfied with personal content preference.
  • Your internet, device, browser, or app issue caused playback problems.
  • Your account was suspended due to violation of our Terms and Conditions.
  • Promotional, discounted, or trial-based plans marked as non-refundable.
  • Payment was made through a third-party platform that controls refund decisions.

6. Cancellation Policy

You may cancel your subscription anytime through the available cancellation option on the website, app, payment provider, or app store.

Cancellation usually stops future billing. It does not automatically provide a refund for the current billing period.

After cancellation, you may continue to access paid content until the end of your active subscription period, unless otherwise stated.

7. Auto-Renewal Payments

Some subscription plans may renew automatically.

If auto-renewal is enabled, you are responsible for cancelling the subscription before the renewal date.

Refunds for renewal payments may not be available if the subscription has already renewed and access has continued, unless required by law or approved by HubInfluencer.

8. Google Play or App Store Purchases

If you purchase a subscription through Google Play, Apple App Store, or another app store, refunds and cancellations may be handled by that platform.

In such cases, you may need to request a refund directly from the app store where the purchase was made.

HubInfluencer may not be able to directly process refunds for app store purchases unless the platform allows us to do so.

9. Payment Gateway Purchases

If you purchase through our website using a payment gateway, refund requests may be reviewed by HubInfluencer.

If approved, the refund will usually be processed to the original payment method.

Refund processing time may depend on the payment gateway, bank, card provider, UPI provider, wallet provider, or other payment service used.

10. Duplicate Payment

If you believe you were charged more than once for the same subscription, please contact us with payment proof.

After verification, we may refund the duplicate amount or adjust it toward your subscription period.

11. Failed or Pending Transactions

Sometimes a payment may show as failed, pending, or deducted from your bank account.

If the amount was deducted but subscription access was not activated, please contact us with transaction details.

If the payment is not received by HubInfluencer, your bank or payment provider may automatically reverse the amount according to their own processing timeline.

12. Technical Issues

If you cannot access paid content due to a technical issue, please contact us first.

We may try to resolve the issue by:

  • Checking your account status
  • Re-activating your subscription
  • Fixing access issues
  • Providing troubleshooting steps
  • Extending access in limited cases
  • Considering a refund if the issue is from our side and cannot be resolved

Refunds may not be provided for technical problems caused by your device, internet connection, browser, app version, unsupported device, or third-party service issues.

13. Promotional Offers and Trials

Promotional plans, discount offers, free trials, coupon-based subscriptions, or limited-time deals may have separate refund rules.

If a plan is clearly marked as non-refundable, no refund may be provided unless required by law.

If a free trial converts into a paid subscription, you are responsible for cancelling before the trial ends if you do not want to be charged.

14. Account Suspension and Refunds

If your account is suspended or terminated due to violation of our Terms and Conditions, misuse of the platform, unauthorized sharing, fraud, abuse, or illegal activity, you may not be eligible for a refund.

HubInfluencer reserves the right to refuse refunds in cases of policy violation.

15. How to Request a Refund

To request a refund, contact us at:

Email: ewshop@worldbazzarr.com

Please include the following details:

  • Full name
  • Registered email address
  • Payment date
  • Payment amount
  • Subscription plan purchased
  • Transaction ID or payment reference number
  • Reason for refund request
  • Screenshot or proof of payment, if available

Refund requests without proper details may take longer to review.

16. Refund Review Process

After receiving your refund request, we may:

  • Verify your payment
  • Check your subscription status
  • Review your account activity
  • Investigate technical issues
  • Ask for additional details
  • Approve or reject the refund request

We reserve the right to make the final decision on refund eligibility, subject to applicable law and payment platform rules.

17. Refund Processing Time

If your refund is approved, it will be processed through the original payment method whenever possible.

Refund processing time may vary depending on:

  • Bank processing time
  • Payment gateway rules
  • UPI or wallet provider
  • Card provider
  • App store refund system
  • International payment processing

HubInfluencer is not responsible for delays caused by banks, payment gateways, or third-party platforms.

18. Partial Refunds

In some cases, HubInfluencer may offer a partial refund, subscription extension, credit adjustment, or alternative solution instead of a full refund.

This may depend on:

  • Subscription usage
  • Time remaining in the plan
  • Technical issue duration
  • Payment provider rules
  • Nature of the refund request

19. No Physical Return Address

Since HubInfluencer mainly provides digital services, there is no physical return address for products.

For digital service issues, cancellation, refund, or subscription support, contact us by email.

20. Changes to This Policy

HubInfluencer may update this Refund and Return Policy from time to time.

When changes are made, we may update the Last Updated date at the top of this page.

Continued use of HubInfluencer after changes means you accept the updated policy.

21. Contact Us

For refund, cancellation, payment, subscription, or billing support, contact us at:

HubInfluencer
Website: hubinfluencer.com
Email: premiumsoftapp9@gmail.com